Returns & Exchanges
We want you to be completely satisfied with your Tatti Lashes purchase, which is why we offer a 14-day return period for unused and unopened products. Due to hygiene reasons, we can only accept returns on items that are in their original, sealed packaging with all security seals intact.
Check Eligibility
Ensure your lashes are unused, unopened, and in their original packaging with the security seal unbroken to qualify for a refund.
Contact Support
Email our customer service team with your order number and reason for return to receive your unique Return Authorization number.
Package Your Items
Securely pack your items and include a note with your order number and full name inside the parcel to ensure fast processing.
Ship and Track
Send your package back to our warehouse using a tracked shipping service, as we are not responsible for items lost in transit.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing