Frequently Asked Questions
Everything you need to know about your Tatti Lashes order.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.
Are Tatti Lashes reusable?
Yes! Our high-quality luxury lashes are designed to be worn up to 20 times with proper care and maintenance.
What is your return policy?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 14 days of receipt.
Does the lash adhesive come with the lashes?
Our individual lash sets do not include glue. However, we offer a range of professional-grade adhesives available for purchase separately on our site.
Do you offer a professional makeup artist discount?
Yes, we offer a dedicated Pro Discount for certified makeup artists. You can apply through our 'Pro Account' page to receive exclusive industry pricing.
How do I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.